Ehsan Ahmed

Doctoral Student and Associate Lecturer

Quadrangle Building, Level 3, Room 3046, Phone +61 2 93853814

Research Areas: Tourism marketing, Network marketing, B2B relationships

Denni Arli

Doctoral Student and Associate Lecturer

Quadrangle Building, Level 3, Room 3003, Phone +61 2 93853384

Research Areas:  Corporate Social Responsibility, Poverty Reduction Strategy, International Business, Business Ethics, Cross Cultural Study

Dr Tania Bucic

Lecturer, Careers/Employers Liaison Officer

Quadrangle Building, Level 3, Room 3031, Phone +61 2 93853315

Research Areas: Innovation in business partnerships, Creativity and innovation,Alliances and networks, Learning and knowledge

Marion Burford

Lecturer; Coordinator, Liaison Officer - UNSW Marketing Society

Quadrangle Building, Level 3, Room 3013, Phone +61 2 9385 3739

Research Areas: Marketing research, Technology related to change in marketing activities, Strategic management of change

Dr Jack Cadeaux  

Senior Lecturer; Postgraduate Coursework Coordinator

Quadrangle Building, Level 3, Room 3024, Phone +61 2 9385 1436

Research Areas: Retail Assortments, Retail Stock Planning and Retail Performance, Coordination in Distribution Channels, Entrepreneurial Marketing, Marketing Strategy, Macromarketing, Public Policy and Consumption Externalities

Dr Julien Cayla

Lecturer; Coordinator of School of Marketing Research Seminar Series

Quadrangle Building, Level 3, Room 3021,   Phone +61 2 9385 9709

Research Areas: Organizational Ethnography, Advertising, Anthropological Theory Applied to Marketing issues

Professor Murali Chandrashekaran

Professor of Marketing;

Quadrangle Building, Level 3, Room 3033,   Phone +61 2 9385 9698

Research Areas: Statistical & Econometric Modeling, Preference Formation and Consumer Decision Making,Marketing Strategy

Dr Mathew Chylinski

Lecturer; BCom Honours Coordinator

Quadrangle Building, Level 3, Room 3025, Phone +61 2 9385 3344

Research Areas: Quantitative and experimental modeling of preference dynamics

Heather Crawford

Doctoral Student and Associate Lecturer

Quadrangle Building, Level 3, Room 3050, Phone +61 2 9385 3191

Research Areas: Cross-cultural advertising, cultural evolution, cross-cultural humour

Dr Rita Di Mascio

Lecturer; Co-ordinator for the School of Marketing Coop Program

Quadrangle Building, Level 3, Room 3019, Phone +61 2 9385 3383

Research Areas: Service process analysis and design, service technology implementation, development of expertise in customer service

Professor Larry Dwyer

Qantas Professor of Tourism Economics

Quadrangle Building, Level 3, Room 3053,  Phone +61 2 9385 2636

Research Areas:  Travel and tourism economics

Dr Tracey Firth

Lecturer; Kenvale College Liaison Officer; Grievance Officer

Quadrangle Building, Level 3, Room 3015, Phone +61 2 9385 3242

Research Areas: Tourism business strategy, Tourism impacts,Sustainable Tourism, Tourist behaviour, Tourism industry structure

Dr Gary Gregory

Senior Lecturer

Quadrangle Building, Level 3, Room 3023A, Phone +61 2 9385 3389

Research Areas: Cross-cultural advertising, values and consumer behaviour, internationalisation of the firm, market entry strategies, small and medium-sized enterprises in the Asia region.

Dr Jennifer Harris

Senior Lecturer; Undergraduate Program Director (ASB)

Quadrangle Building, Level 3, Room 3018, Phone +61 2 9385 1823

Research Areas: Brand choice, Loyalty, Modeling, Marketing Research, Analysis techniques, Data mining

Dr Munib Karavdic

Visiting Fellow

Quadrangle Building, Level 3, Room 3001

Research Areas:International marketing strategies and e-commerce, Corporate strategies and strategic planning, Marketing strategies and Customer relationship management (CRM)

Professor Roger Layton

Emeritus Professor
Quadrangle Building, Level 3, Room 3010, Phone +61 2 9385 2581

Research Areas: Trade flows modelling of macromarketing systems, Strategic management in turbulent environments, Strategic management, business planning and marketing practice in the service sector, The evolution of marketing systems in developing countries.

Dr Jenny (Jiyeon) Lee

Lecturer

Quadrangle Building, Level 3, Room 3014, Phone +61 2 9385 2696

Research Areas: Place attachment/meaning, Consumer psychology and behavior, Services marketing management in tourism/leisure/hospitality, Leisure/travel constraints

Daisy Liu

Doctoral Student and Associate Lecturer

Quadrangle Building, Level 3, Room 3005, Phone +61 2 93852638

Research Areas: Customer relationship management, loyalty programs

Associate Professor Roger March

Associate Professor ; Director - Accreditation (ASB)

ASB Building, East Wing, Room 644, Phone +61 2 9385 4467

Research Areas: International tourism, marketing in Asia, distribution channels.

Dr Christine Mathies

Lecturer  ON LEAVE MARCH 2009 - MARCH 2010

Quadrangle Building, Level 3, Room 3020, Phone +61 2 9385 3376

Research Areas:  Services marketing, consumer decision making, capacity and revenue management, profitability of relationship marketing, fairness in consumer choices marketing in leisure and tourism.

Dr Nina Mistilis

Senior Lecturer; Coordinator, BCom Services Marketing (Tourism and Hospitality)

Quadrangle Building, Level 3, Room 3047, Phone +61 2 9385 2639

Research Areas: Tourism policy and sustainable tourism planning; information and communication technology in tourism and hotel management, including in tourism small and medium business enterprises and Visitor Information Centres; knowledge management for tourism crises and disasters

Professor Pam Morrison 

Professor of Marketing; Postgraduate Research Coordinator

Quadrangle Building, Level 3, Room 3042, Phone +61 2 9385 2699

Research Areas: Diffusion of innovations, New product development, Co-branding/alliances, High technology marketing

Professor Paul Patterson

Professor and Head of School

Quadrangle Building, Level 3, Room 3036, Phone +61 2 9385 3385

Research Areas: Services marketing especially in a cross-cultural context, relationship marketing, customer satisfaction, the role of switching costs, complaining behaviour and service recovery, consumer citizenship behaviour, internationalization of service firms

Professor Adrian Payne

Professor of Marketing; Director, Master of Marketing Program

Quadrangle Building, Level 3, Room 3048, Phone +61 2 9385 3390

Research Areas: Repurchase Commitment Model for Consumer Services, Customer Retention for Services, Customer Advocacy, Developing the Potential of Referral Markets, Professional Service Firm Marketing

Associate Professor Mohammed Abdur Razzaque

Associate Professor

Quadrangle Building, Level 3, Room 3017, Phone +61 2 9385 1435

Research Areas: Cross-cultural Studies on Various Aspects of Marketing including Value Research, Brand and New Product Management, Consumer Behaviour and Distribution and Channel Management, Logistics and Supply Chain Management with a special emphasis on the Asia-Pacific region.

Dr Kristin Rotte

Senior Lecturer, Coordinator - Learning and Teaching

Quadrangle Building, Level 3, Room 3016,   Phone +61 2 9385 9708

Research Areas: Customer Relationship Management, Product Management Issues, Organizational Issues

Professor Ashish Sinha

Professor of Marketing

Quadrangle Building, Level 3, Room 3002, Phone +61 2 9385 9699

Research Areas: Branding, Retailing, Value Based Marketing, Applying Advanced Quantitative Techniques to Marketing Problems

Professor Mark Uncles

Professor of Marketing

Quadrangle Building, Level 3, Room 3011, Phone +61 2 9385 3510

Research Areas: Studies of buyer behaviour, the purchasing of branded and non-branded goods, store patronage, patterns of repeat-buying, consumer loyalty and loyalty-building initiatives. 

Also interests in research methodology, notably the uses of consumer panels, longitudinal data analysis, discrete choice modelling, empirical generalisation and advances in marketing science.

Professor Ian Wilkinson
Professor of Marketing

Quadrangle Building, Level 3, Room 3010, Phone +61 2 9385 3298

Research Areas: Interfirm relations and networks in domestic and international markets and their implications for strategy and policy; modeling market system structure, dynamics, evolution and complexity.

Ting Yu

Doctoral Student and Associate Lecturer

Quadrangle Building, Level 3, Room 3012, Phone +61 2 9385 1284

Research Areas: Services Management/Marketing, International Management/Marketing, Strategic Management/Marketing